“I didn’t see your call come in.”
We’ve all had it happen to us–we looked away for a minute or had our phone on silent during a meeting. We see two notifications pop up on our device. One is for the missed call, the other is for a voicemail. We are quick to open our phone app and listen to the new voicemail. If we’re lucky, the Transcription Beta won’t butcher the text and we can quickly scan the message until we have time later to listen. When the time is right, our brains are naturally curious to listen to the voicemail in its entirety.
1. Clients are more likely to listen to a voicemail than to read an email.
Let’s be honest, people are more likely to skip the dull scroll through their email inbox and listen to a new voicemail instead. It creates a sense of excitement and breaks up the normal forms of communication that clients see on an hourly basis. Plus, it’s less likely to accidentally be deleted in a mass inbox clean-out like an email is.
2. The personal touch is priceless.
Putting a voice to a name or business is a priceless tool. Clients can begin to see you as a real human rather than a robot behind an email. Clients can hear the warmth in your voice and acknowledge the time you carved out of your day to think of them. Don’t worry if you make a slight blunder–the client will know that it’s an authentic message and appreciate it more for that reason.
3. Convenience is key.
While still highly personal, ringless voicemails allow clients to listen to the message at a time that works for them. There is no need for sudden panic when their phone rings during a meeting, or the lack of hands to answer while they balance sipping coffee and driving to work. When they get a moment, they are bound to prioritize the voicemail over a dozen other texts and emails.
4. Give yourself some time back in your day.
Setting up ringless voicemails can be quick and painless. We recommend using a Bonzo campaign to set up your first ringless voicemail. You record the voicemail once, and then off it goes to any client that you add into the campaign. Convenience for the client and for you. Win, win. You can even utilize templates to make recording voicemails a breeze and not lose track of the points you wanted to hit on.
5. Ensure compliance with local & national regulations.
An important aspect of any conversation is ensuring that it’s respectful of the client’s boundaries. Not only does ringless voicemail not charge the client’s phone bill, but it is also compliant with government regulations. Of course, the client reserves the right to request to be added to the “Do Not Call” list at any time because no true conversation should be forced.